FAQ

For a wig fitting, yes. While we do accept walk-ins during regular business hours on a first-come, first-serve basis, you will not be able to try on wigs without the assistance of a fitter. Making an appointment assures that you will be able to be seen upon arrival without a long wait.

Not at all. We have wigs for every situation, including hair loss due to alopecia, female pattern baldness, trichotillimania or medication side effect. We also offer wigs and hairpieces for fun and fashion!
 
Human hair wigs are popular because of their luxurious texture, styling versatility, and long lifespan. Just like your own hair, they can be styled with heated styling tools – curled or flat ironed. If you want long (shoulder length or longer), we highly recommend human hair, as it holds up much longer and resists frizzing.
 
Many women prefer synthetic wigs because of their lower cost and easy maintenance. Most synthetics – especially the shorter styles – feature shake-and-go styling. Just put it on in the morning and go!
The cap construction refers to the material used to create the base, and how the hair is attached to the base:
 
A “Standard Cap” is the least expensive type of cap. The hairs are sewn onto the base with a machine.
 
A “Capless” wig is also a less expensive type of cap, made with hair machine-sewn onto thin wefts that make the wig lighter weight and allow more airflow to the scalp for a cooler, more comfortable fit.
 
A “Monofilament” wig features a transparent mesh top with hairs individually hand-sewn, so that the wearer’s own scalp shows through, thus creating the appearance of hair growing natural from your own head.
 
A “Hand-tied” wig, also called a cranial prosthesis, is a wig designed specifically for medical hair loss. The entire wig features hairs hand-sewn onto a soft, mesh base – which is designed to be superbly comfortable against a bare scalp. Hand-tied wigs are noticeably lighter weight than traditional wigs and incredibly natural in appearance.
 

If you are anticipating hair loss, perhaps due to chemotherapy treatment, you may wonder if it’s best to shop for a wig before you lose your hair, or whether you will get a better fitting once your hair is gone. With most chemotherapy treatments, you can expect hair loss 10-14 days after you’re first treatment. 

We recommend shopping before you lose your hair for several reasons:

  1. It gives you more time to shop and make a selection. If you wait until your hair is gone you may feel rushed and make a hasty decision
  2. It allows your fitter to view your current style and color to make a better match.
  3. If a wig must be ordered, you have time for it to come in before your hair loss begins. 
  4. Chemotherapy can be draining, and it can be easier to shop before treatment when you’re feeling your best. 

But, how will you know if the wig will fit if you still have your hair?

It’s true, the wig will not sit on your head exactly the same way it will once your hair is gone. That’s where having an expert can help. We take measurements so we know the size you will need after you lose your hair. We can help you wrap your hair flat to your scalp to make trying on the wigs easier. You will have to use your imagination a little bit to visualize how the wig will look once it sits more closely to your head- especially if you have very thick and/or long hair.  In rare cases, if your hair style is particularly voluminous, it will not be possible to try on wigs while you still have your hair.

If you have already begun losing, or have completely lost your hair, we can still help you find a wig. We recommend you bring in photos of your desired style and color. If you saved a lock of your hair, bring that as well. Let your fitter know your time schedule, when you need the wig, so we can possibly find you something you can take home right away. 

Regardless of your situation, our goal is to make wig shopping easy! Call us today for a free consultation!

Synthetic Hair

Wear and Care
• For best results, only use products designed for synthetic fibers.
• Exercise caution with lace front or hand-tied areas of your wig, as they are more delicate. Do
not tug on the lace front or let it fold under. Use the ear tabs to adjust the wig position.
• Avoid high heat such as blow dryers, flat irons, curling irons, ovens, grills, and fireplaces.
• To reduce friction frizz, do not sleep in your wig, or trap the hair between layers of clothing,
seatbelts, hats, headbands, or your purse strap.
• Use the leave-in wig conditioner and a wide tooth comb as needed to reduce tangles. (For
long wigs, after each wearing, for shorter wigs after every 2 or 3 wearings.)

Styling
• Curly Styles: Shake wig to revive style, then use a wig pick or your fingers to gently fluff curls
into place. Use curling spray and scrunch for tighter curls.
• Wavy Styles: Shake wig to revive style, use a comb or your fingers to place waves in place.
For a curlier look, use curling spray and scrunch, for a smoother look, spray with leave-in
conditioner and comb with a wide tooth comb.
• Straight styles: Shake wig to revive style, then brush with a wig brush or wide tooth comb.
• Call the professionals: We are here for you if you need help with styling! We offer expert
cutting and styling, size alterations, cleaning, repairs and refurbishment. Call us if you need
any help with your wig. Please note, if you choose to have your wig cut by a third party, we
cannot guarantee results. Call to schedule an appointment.

Washing
• Shampoo as needed – approximately every 7-15 wearings.
• Remove any tangles with a wide tooth comb before washing
• Fill a basin with COLD water and a quarter-size amount of synthetic shampoo.
• Place wig in basin and allow to soak for a 5-30 minutes.
• Rinse with cool water
• Blot gently with a dry towel. Mist with leave-in wig conditioner, and drape on drying stand
• When hair is completely dry, style as usual. (We recommend drying overnight)
• Lightly mist your wig with conditioner after every 2-3 wearings, paying particular attention to the ends and nape.

Wear & Care

  • For best results, only use products designed for wigs
  • Treat lace front and hand-tied portions of your wig delicately. Do not tug on the lace front or let it fold under. Use the ear tabs to adjust your wig.
  • AVOID HIGH HEAT such as ovens, grills, and fireplaces. When heat styling, do not exceed 350°F.
  • To reduce frizz, do not sleep in your wig, or trap the hair between layers of clothing, seatbelts, hats headbands or your purse strap. Use detangling spray and a wide tooth comb daily.
  • Remove friction frizz with a flat iron.
    Only use a wide tooth comb to style, do not brush.

 

Styling
We recommend using a digital styling tool set at 270°F and a thermal protectant spray when heat styling your wig.

 

Curl

  • Smooth hair, then roll on iron toward base of wig, staying 1-2 inches away from base.
  • Hold for 10-15 seconds, then release curl into palm of hand.
  • Gather the curl up towards base and secure curl with a small metal clip.
  • Allow curl to cool completely (about 5 minutes), remove clip and let curl hang naturally.

 

Straighten

  • Starting at the nape, take ½”-1 ½” sections. Slowly smooth flat iron down through ends; keep hair smooth by following behind the flat iron with a wide tooth comb.
  • Allow hair to hang naturally and cool completely.

 

Cleaning

  • Shampoo as needed, every 7-14 wearings.
  • Remove any tangles with a wide tooth comb.
  • Fill basin with cool water and a wig shampoo. Soak 5-30 minutes.
  • Rinse thoroughly in cool water until water runs clear.
  • Wrap in a towel and gently pat to remove excess water.
  • Gently detangle hair using a wide tooth comb.
  • Spray with leave-in conditioning spray (3-5 pumps, keeping away from the base.
  • Allow to dry naturally by placing on a wig drying stand (not a styro head).
  • Make sure wig is thoroughly dry before storing.

 

Cleanse & Condition 

  • Before washing your human hair wig, gently remove any tangles with your Jon Renau paddle brush or Jon Renau wide tooth comb.
  • Hold wig or hairpiece under cool running water.
  • Gently lather the hair with a capful of Argan Smooth Luxury Shampoo while making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling.
  • Rinse thoroughly in cool water until the water runs clear.
  • Apply Jon Renau Argan Smooth Luxury Conditioner, avoiding the base cap of the wig (applying conditioner to the base of the cap may weaken the knots).
  • With your fingers, work conditioner through the ends of the hair for about 3-5 minutes
    Rinse thoroughly in cold water until the water runs clear.
  • We recommend washing your wig every 6-8 wears.

 

Dry & Style 

  • Wrap wig in a towel and gently pat to remove excess water.
  • DO NOT use a brush to detangle your human hair wig while it is wet, gently use your Jon Renau wide tooth comb.
  • Smooth & Sleek 
    • Blend 2-3 pumps of Argan Treatment Mist with Blown Away. Using a round boar-bristle/nylon brush, work through hair in 2” sections starting at nape. Blow dry in downward motion to smooth and direct hair.
  • Volume
    • Apply 2-3 pumps of Weightless Volumizing Foam throughout hair. Using a round boar-bristle/nylon brush, work through hair in 2” vertical sections starting at nape. Over-direct hair for optimal volume.
  • Volume & Texture
    • Liberally spray Boho Beach Mist throughout damp hair. Apply 2-3 pumps of Weightless Volumizing Foam, allow hair to dry naturally or diffuse for added fullness.
  • Tips
    • It is recommended to use professional grade heat styling tools with digital temperature settings to control heat.
    • Your styling tools should be set no higher than 350° F to help maintain the integrity of the hair.
    • Versatile 3-Way Hair Spray works great to help hold your finished style. Adjust the nozzle to “L” for low, “M” for medium hold, or “H” for high hold, depending on your needs.
    • When curling your human hair, you can use small metal clips to hold each curl while cooling for a tighter, longer-lasting curl. For a looser, more natural looking curl, allow curls to hang while cooling.
    • Boho Beach Mist can be used to on dry hair to add texture and revitalize natural curls.

Wear & Care

  • For best results, only use products designed for synthetic hair.
  • Treat lace front and hand-tied portions of your wig delicately. Do not tug on the lace
  • front or let it fold under. Use the ear tabs to adjust your wig.
  • AVOID HIGH HEAT such as ovens, grills, and fireplaces. When heat styling, do not exceed 350°F.
  • To reduce frizz, do not sleep in your wig, or trap the hair between layers of clothing, seatbelts, hats headbands or your purse strap. Use detangling spray and a wide tooth comb daily. Remove friction frizz with a flat iron.
  • Only use a wide tooth comb to style, do not brush.

 

Styling 

We recommend using a digital styling tool set at 270°F and a thermal protectant spray when

heat styling your wig.

 

Curl

  • Smooth hair, then roll on iron toward base of wig, staying 1-2 inches away from base.
  • Hold for 10-15 seconds, then release curl into palm of hand.
  • Gather the curl up towards base and secure curl with a small metal clip.
  • Allow curl to cool completely (about 5 minutes), remove clip and let curl hang naturally.

 

Straighten

  • Starting at the nape, take ½”-1 ½” sections. Slowly smooth flat iron down through ends;
  • keep hair smooth by following behind the flat iron with a wide tooth comb.
  • Allow hair to hang naturally and cool completely.

 

Cleaning 

  • Shampoo as needed, every 7-14 wearings.
  • Remove any tangles with a wide tooth comb.
  • Fill basin with cool water and a wig shampoo. Soak 5-30 minutes.
  • Rinse thoroughly in cool water until water runs clear.
  • Wrap in a towel and gently pat to remove excess water.
  • Gently detangle hair using a wide tooth comb.
  • Spray with leave-in conditioning spray (3-5 pumps, keeping away from the base.
  • Allow to dry naturally by placing on a wig drying stand (not a styro head).
  • Make sure wig is thoroughly dry before storing.